Guarantees

Payment methods

We offer several payment methods, all of which are completely secure:

  • Debit/ Credit card (Visa, MasterCard, American Express, Visa Electron, Maestro)
  • PayPal
  • Bank transfer

We use Worldpay encryption to ensure that all payments, at all stages between the purchaser and Mister Auto, are fully protected.

The bank account number is not printed on any paper, invoice, credit card slip or other listing.

This means that your card number is not disclosed to Mister Auto.
Thus, nobody has access to the purchasers’ bank card details either in printed or computerised form.

PayPal
 

PayPal uses the best systems on the market to secure your bank card details and to prevent fraud. When you use PayPal, your financial information is never passed on to the seller.

Deliveries

Mister-Auto is proud to offer you the best of British delivery services, with Royal Mail and Parcel Force for all orders leaving our UK warehouse. Be it your local postman or a friendly courier driver, your order will arrive with you on time every time.

Once you have placed your order, you will receive a confirmation email, informing you of the designated delivery service allocated to your order, along with tracking information when applicable.

Mister-Auto is committed to keeping our promise of delivering the “Right Part, Right Price, and At the Right Time”, to ensure this we have the following delivery services:


Delivery Service Duration Exclusions Price
Zone A
Standard Delivery
48 hrs Mainland UK Only FREE *
Zone A
Express Delivery
24 hrs Mainland UK Only £8.95
Zone B
Standard Delivery
48 hrs See post codes below £5.95
Zone B
Standard Delivery
72 hrs See post codes below £8.95

Please Note: Applies only to working days from date of dispatch

*Free – Standard delivery on orders over £49.50 otherwise Shipping Price will be £4.95

Zone A - UK Mainland only.

Zone B 48 hrs - Post codes: BT, IM, TR21-25 PO30-41, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, and ZE.

Zone B 72 hrs - Post codes: HS1-9, KW15 -17, PA 20-49, 62, 78, PA80, ZE1-3

To maximise our product range and offer you access to all of Europe’s top brands, we utilise stock from our UK warehouse and link directly into our Europe warehouse network to offer you even more savings and key brands.

So please note there could be a slight delay of up to 48hrs if product is located in Europe. The majority of orders are dispatched from direct from Coventry and Europe is only used for a small selection of Brands.

If your order is critical, please ask our customer service team for a Confirmed delivery date. All European Orders will be delivered by GLS or DHL.

If you’ve paid with a bank transfer, we regret we won’t be able to ensure a same-day shipping due to a slightly longer treatment of your payment at the bank. As opposed to payments with PayPal, debit or credit cards, a bank transfer needs 3-4 working days to take effect.

Once your order has left our warehouse, we will send you a confirmation email with a tracking number. From that point onwards you can track your order with your tracking number via the websites of our transport partners Parcelforce & (GLS/ DHL Europe)

Please consult above table for full details and exclusions.

Holidays

We also advise you to take into account a slightly longer delivery period if you order during the weekend or on bank holidays as our transport partners do not work on Sundays and public holidays. This means that no delivery will be made during the weekend or on public/bank holidays. If you order during the weekend or on a holiday, your order will be treated the next working day.

DISPATCHING

If for any reason we expect to dispatch your order later than 72 hrs. After receiving your payment, we will inform you about the delay straight away.

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