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COOKIES POLICY

This website uses different categories of cookies (subject to your consent when it is required) on your device to recognise your device's browser for as long as the cookie concerned is valid. The cookies policy applies to any product or service that links to this policy or incorporates it by reference.

The operator and controller of the website can be found in the Privacy Statement.

Please read this policy carefully before using this website. It explains how we use cookies and how you can manage them. 

To go directly to the section to manage this website's cookies, click “Make your choice about cookies”.

1. What is a “cookie”?

A “cookie” is a small file that our website asks your browser to store on your device (computer, smartphone, tablet, etc.), when you visit this website. The word “cookie” is in this policy also used for other digital measurement technologies, such as web beacons.

Thanks to cookies, we are able to present you customized web pages that best fit your needs in order to make your experience more personal. We also use third party cookies as indicated in this policy, which are cookies from a domain different than the domain of the website you are visiting, for our advertising and marketing efforts. Some cookies are important for the functionality and are automatically activated when you visit the website.  Some cookies allow us to provide you with services and functions that best suit your needs, and to tailor our service to ensure easy and fast operation of the website.

2. How are you informed?

The first time you access our website, you are informed via a respective banner about the use of cookies and the related cookie category. The individual cookies are described below.

3. Make your choice about cookies

You can access our cookies management tool to manage your cookie preferences for each cookie category (except technical cookies, which are essential and cannot be switched off in our systems) by clicking the respective button in the cookies banner.

In the following section, we will inform you about the cookies used on our website. If you do not agree to the setting of individual cookies, you can deactivate the respective cookie by clicking the provided link. If there are no direct links to deactivation for some cookies, you can restrict the use of cookies in your browser settings.

4. What categories of cookies does this website use and for which purpose(s)?

We may use the following categories of cookies on this website :

  • Technical cookies (essential)
  • Audience tracking cookies
  • Advertising partners cookies
  • Personalised cookies
     

Some of the cookies are provided by third parties, but we do not allow cookies to be used for purposes other than explained in this Policy.

(i) Technical cookies (essential) enable our users to navigate the website  and use its features. These cookies cannot be switched off in our systems. 

We use technical cookies to:

  • Ensure that the web page functions are executed correctly, 
  • Allow you to store information about a form that you might have filled in on our website or products, services or information you have selected 
  • Allow you to access your personal areas on our website 
  • Adapt the website appearance in accordance with your preferences (language, format etc.)


You can set your browser to block or alert you about these cookies, but you may encounter some difficulties to access the website or its services.

Please find the description of technical cookies used on our website here:

CookieProviderPurposeRetention term
Algolia SearchAlgoliaThis is needed to enhance the search bar function on the app. The cookie ensures quick and accurate search results. 
algoliasearch-client-jsAlgoliaThis is needed to enhance the search bar function on the website. This cookie ensures quick and accurate search results.Ongoing
_ALGOLIAAlgoliaThis is needed to enhance the search bar function on the app. The cookie ensures quick and accurate search results.6 months
__cf_bmCloudFlareUsed to distinguish human beings from robots1 day
__cfduidCloudFlareUsed to detect malicious users and ease access for legitimate users1 month
__cfruidCloudFlareUsed for load balancing, supplying website content and enabling a DNS connectionSession
Firebase CrashlyticsFirebase (Google)This tracks bugs and crashes on the app 
Firebase Remote ConfigFirebase (Google)Helps to manage subscriptions / tests, adjust remote content and keep the app running 
Firebase StorageFirebase (Google)Enables the cloud to store data that will be used by the app to allow it to function correctly 
CONSENTGoogleUsed to detect whether the user has accepted the marketing category in the cookie banner. This cookie is needed to comply with the website's General Regulation of Data Protection (GRPD) 
G_AUTHUSER_HGoogleUsed by the Google single sign-onSession
G_ENABLED_IDPSGoogleUsed to log on to the website with a Google account.Ongoing
PlayCore LibraryGoogleThis helps establish the link between the android app and Google Play Store (Example: initiating updates on the app) 
rc::aGoogleThis cookie is used to distinguish human beings from robots. This helps the website create valid reports on its usage.Ongoing
rc::bGoogleThis cookie is used to distinguish human beings from robots.Session
rc::cGoogleThis cookie is used to distinguish human beings from robots.Session
abtestnwsMister AutoUsed to facilitate the phased deployment of features.1 year
check_geolocalisationMister AutoUsed to retain the country selected by the website user100 days
client_countryMister AutoRemembers the client's country (to redirect them to the website version for their own country)1 year
client_navigationMister AutoDetects the type of device connected1 day
client_sessionMister AutoHelps to get the customer logged on if they have registered on Legacy1 year
cookieConsentMister AutoStores customers' personal choices on the cookie banner6 months
I18N_REDIRECTEDMister AutoUsed to determine the user's preferred language. Allows the website to define the user's preferred language when they first visit the website.1 year
MA_DATA_FROMMister AutoAllows the basket feature to work correctly1 day
shopping_cartMister AutoUsed to ensure that the add-to-basket feature functions 1 year
tooltip_displayMister AutoAllows the display of tool tips for help with page listing 13 months
tyres_filtered_dimensionsMister AutoElement chosen in the tyre selector100 days
vinMister AutoStores the VIN if the user searches for vehicle registration information (presented to the customer for reinsurance)3 months
vin_associate_ktypeMister AutoStores the vehicle ID associated with the VIN3 months

(ii) Audience tracking cookies collect information on how users use our website (audience measurement) and the user’s internet activities. They help us improve the features of our website, see the areas of greatest interest to our users, and learn more about the effectiveness of our advertising campaigns. All this helps us offer our users the services and functions that best meet their needs.

We use tracking cookies to:

  • Create statistics on how our website is used,
  • see how effective our advertising campaigns are, and
  • review user behaviour, and thus improve our website.


Please find the description of audience tracking cookies used on our website here:

CookieProviderPurposeRetention termCookie-Blocking / withdrawal
AF_BANNERS_SESSION_IDAppsflyerAssigns a user ID to a site visitor for a particular sessionSessionhttps://www.appsflyer.com/legal/services-privacy-policy/
AppsFlyer SDKAppsflyerEnables tracking of app downloads, especially those from paid campaigns https://www.appsflyer.com/legal/services-privacy-policy/
Firebase AnalyticFirebase (Google)Allows user tracking for the app. Acts as a bridge with Google Analytics. https://policies.google.com/privacy
_dc_gtm_[propriété_UA]Google Analytics 1 dayhttps://policies.google.com/technologies/partner-sites
_gaGoogle Analytics 6 monthshttps://policies.google.com/technologies/partner-sites
_ga_[propriété_GA4]Google Analytics 6 monthshttps://policies.google.com/technologies/partner-sites
_gatGoogle Analytics 1 dayhttps://policies.google.com/technologies/partner-sites
_gidGoogle Analytics 1 dayhttps://policies.google.com/technologies/partner-sites
collectGoogle AnalyticsUsed to send data to Google Analytics regarding the user's end device and browsing activity. Tracks internet users through devices and marketing channelsSessionhttps://policies.google.com/technologies/partner-sites
Google AnalyticsGoogle Analytics  https://policies.google.com/technologies/partner-sites
_hjAbsoluteSessionInProgressHotjar Sessionhttps://www.hotjar.com/legal/policies/privacy
_hjCachedUserAttributesHotjar Sessionhttps://www.hotjar.com/legal/policies/privacy
_hjidHotjarAssigns a user ID to a site visitor for a particular session1 yearhttps://www.hotjar.com/legal/policies/privacy
_hjIncludedInPageviewSampleHotjar Sessionhttps://www.hotjar.com/legal/policies/privacy
_hjIncludedInSessionSampleHotjar Sessionhttps://www.hotjar.com/legal/policies/privacy
_hjTLDTestHotjar Sessionhttps://www.hotjar.com/legal/policies/privacy
_hjUserAttributesHashHotjar Sessionhttps://www.hotjar.com/legal/policies/privacy
VISITOR_INFO1_LIVEYoutubeThis attempts to assess users' bandwidth for pages with integrated YouTube videos6 monthshttps://policies.google.com/privacy
YoutubeYoutubeCollects data YouTube video viewer data on the tutorial video page https://policies.google.com/privacy
YSCYoutubeRecords a unique identification number to store statistics on YouTube videos viewed by a user.Sessionhttps://policies.google.com/privacy

(iii) Advertising partners’ cookies, including re-targeting cookies, enable our advertising partners to send the users targeted and personalised ads. Re-targeting cookies are stored on the user’s device during browser sessions. They enable advertising of our products by email, or on partner and social media websites for users who have been interested in our products.

We use advertising partners’ cookies to:

  • send you advertisements which are better adapted to your needs (personalised advertisement)
  • generate new visits to our website.


Please find the description of advertising partners’ cookies used on our website here:

CookieProviderPurposeRetention termCookie-Blocking / withdrawal
_uetsidBing AdsAudience tracking1 dayhttps://account.microsoft.com/account/privacy?refd=privacy.microsoft.com&destrt=privacy-dashboard
_uetvidBing AdsAudience tracking16 dayshttps://account.microsoft.com/account/privacy?refd=privacy.microsoft.com&destrt=privacy-dashboard
MUIDBing AdsAudience tracking1 yearhttps://account.microsoft.com/account/privacy?refd=privacy.microsoft.com&destrt=privacy-dashboard
cto_bundleCriteoTargeted advertisingSessionhttps://www.criteo.com/privacy/how-we-use-your-data/
Firebase MessagingFirebase (Google)This allows messages to be sent via notifications on smartphones of customers who have the app (push notification) 
https://policies.google.com/privacy
NIDGoogleThis records a unique identification number for the device of a repeated user. This identification number is used for targeted advertising.6 monthshttps://policies.google.com/technologies/partner-sites
_gcl_auGoogle AdWords 90 dayshttps://policies.google.com/technologies/partner-sites
ads/ga-audiencesGoogle AdWordsUsed to recapture visitors who could migrate to different websites depending on their online behaviour.Sessionhttps://policies.google.com/technologies/partner-sites
gcl_awGoogle AdWordsAudience tracking90 dayshttps://policies.google.com/technologies/partner-sites
glc_dcGoogle Search Ads 360Audience tracking90 days
https://policies.google.com/technologies/partner-sites
kk_leadtagKelkooNon-targeted advertising1 yearhttps://www.kelkoo.co.uk/company-pages/cookie-policy/
__zlcmidZopimStores the identification number of the user's computer to authenticate the Chat widget.1 yearhttps://www.zendesk.fr/company/privacy-and-data-protection/
zte#ZopimRecords a Zopim Live Chat identification number that recognises a device during a chat session.Sessionhttps://www.zendesk.fr/company/privacy-and-data-protection/

(iv) Personalised cookies enable us to make more interesting offers to our users. 

We use personalised cookies to:

  • analyse your use of our website for predictive advertising
  • offer you a customised experience on our website based on your browsing


Please find the description of personalised cookies used on our website here:

CookieProviderPurposeRetention termCookie-Blocking / withdrawal
__utmzzAB TastyUsed as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version.10 dayshttps://www.abtasty.com/gdpr-compliance/
ab-sr-tabidAB TastyUsed as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version.Sessionhttps://www.abtasty.com/gdpr-compliance/
ABTastyAB TastyUsed as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version.13 moishttps://www.abtasty.com/gdpr-compliance/
ABTastyDataAB TastyUsed as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version. https://www.abtasty.com/gdpr-compliance/
ABTastyDomainTestAB TastyUsed as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version.Sessionhttps://www.abtasty.com/gdpr-compliance/
ABTastyGeolocAB TastyUsed to track visitors on several websites and thereby display adverts tailored to the user's preferencesSessionhttps://www.abtasty.com/gdpr-compliance/
ABTastySessionAB TastyUsed as part of multi-variable tests. This is a tool used to combine or change website content. This allows the website to find its best variation / version.Sessionhttps://www.abtasty.com/gdpr-compliance/
ABTastyUAAB TastyUsed to track visitors on several websites and thereby display adverts tailored to the user's preferencesSessionhttps://www.abtasty.com/gdpr-compliance/
aaaaaaaaa8dd4644576484e13987ebe45452728bfBeyableContains the session identification number (pending visit).30 minuteshttps://beyable.com/optout/
aaaaaaaaa8dd4644576484e13987ebe45452728bf_csBeyableThis specifies campaigns displayed during the current session.30 minuteshttps://beyable.com/optout/
aaaaaaaaa8dd4644576484e13987ebe45452728bf_vBeyableContains intersession information (total number of pages viewed, total time spent on the site, etc.)13 monthshttps://beyable.com/optout/
aaaaaaaaa8dd4644576484e13987ebe45452728bf_locBeyable 30 minuteshttps://beyable.com/optout/
beyable-groupforAB1BeyableContains the persistent attribution to the visitor's test or control group13 monthshttps://beyable.com/optout/
beyable-MustBeDisplayedBeyableIndicates whether the internet user is part of a test group 13 monthshttps://beyable.com/optout/
beyable-rgrBeyableIndicates whether the customer is online (registered).13 monthshttps://beyable.com/optout/
beyable-cartBeyable 1 hourhttps://beyable.com/optout/
beyable-cartdBeyable 1 hourhttps://beyable.com/optout/
beyable-rgrBeyableIndicates whether the customer is registered13 monthshttps://beyable.com/optout/
beyable-cliBeyable 13 monthshttps://beyable.com/optout/
beyable-TrackingIdBeyableSpecifies the customer's unique visitor identification number during their session.13 monthshttps://beyable.com/optout/
t2s-analyticsTarget2SellRanking products on listing1 yearhttps://www.target2sell.com/en/gdpr/
t2s-pTarget2SellRanking products on listing1 yearhttps://www.target2sell.com/en/gdpr/
t2s-rankTarget2SellRanking products on listingSessionhttps://www.target2sell.com/en/gdpr/

5. Changes to the Cookie Policy

All future changes to our Cookie Policy will be posted on this website. You should therefore periodically review these in order to be aware of changes to our Cookie Policy. We will inform you in case of substantial changes, and seek your consent, where required.

6. Contacting us

By sending a letter to the following address: Mister Auto, Service Client, 19 Rue Alfred de Musset, 69100 Villeurbanne (France), 

Or by email to the following address: dataprotection@mister-auto.com
 

Version: February 2021

See our Legal Notice for the full company details.
See our Privacy Policy Statement for more information on how we process your personal data.

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